Privacy Policy

Last updated June 17, 2019

Protecting and respecting your personal data is important to LawyerLinx Inc. (“LawyerLinx”).  This Privacy Policy describes how we collect, use and share your information, including personally identifiable information (your “personal information”) when you use our website located at www.LawyerLinx.com (the “Website”) and other services we may offer (the Website and other services are collectively referred to as the “Service”). We may from time-to-time revise this Privacy Policy, and the date of last revision will be available at the top of this page, so please be sure to check back periodically. By using the Service, you agree to be bound by the terms and conditions of this Privacy Policy. Your continued use of the Service after changes have been posted to this Privacy Policy will constitute your acceptance of such changes.

1. Collection of Personal Information

You can view the Website without giving us any personal information. However, many features of the Service require that you create an account. When you create an account, we collect personal information from you, such as your name, address, telephone number and email address. We also request additional information from lawyers, including information about your practice and your law society number. When we collect this information, we clearly indicate which information is “required” information that we need to create an account.

When you submit a request for legal services, we will collect additional information about your request. On these pages, we specifically ask that you do not provide personal information or confidential information, but collect this information if you voluntarily provide it to us.

Lawyers are charged a fee to use certain features of the Service. For billing purposes, we and our third party service provider, Stripe, Inc. (“Stripe”) collect personal information such your name, address, email address and credit card details. Our respective use of your billing information is also governed by Stripe’s privacy policy, which may be viewed at  https://stripe.com/privacy.

We may use “cookies”, web beacons or similar technologies for authentication, analytics, performance, functional and marketing purposes. A cookie is a piece of data stored on the computer hard drive or memory containing information about the user. We also use third-party service providers, such as Google Analytics, which use cookies or other technologies to record information about you or your activity. This may include your IP address, browser type, device and system information, the web page you visited before accessing the Service, which of our email messages you read, date and time stamps and other similar information and interactions with the Service.  To learn how Google Analytics, collects and processes data, visit https://www.google.com/policies/privacy/partners/.  

We or our third-party advertising providers may use cookies and small pixel files to keep track of your browser so that you will be recognized when you visit other websites where our third-party advertising providers may show you advertisements from us based on your visit to our Website. Some of these advertisements may be customized to particular products and services that you viewed or they may be based on inferences about products and services that you might be interested in. This is called "interest-based advertising".

You may modify your browser’s settings so that your browser stops accepting cookies or prompts you before accepting a cookie. If you do not accept cookies, you may still use the Service, but certain areas or features may not function properly. You can opt out of these interest-based advertising campaigns by turning off cookies in your browser, as described above. Please note that if you opt-out of interest-based advertising you may still see advertisements from us on other websites. However, they will not be customized based on your browsing history on our Website. To learn more about opting out of Google’s use of cookies, visit https://policies.google.com/technologies/ads.

2. Use of Information

LawyerLinx may use your information (i) to provide and improve our Service; (ii) to process and respond to inquiries; (iii) for the purposes for which you provided the information; (iv) to improve and personalize your experience with the Service; (v) to register your account and authenticate you when you log into account; (vi) to administer the Service; (vii) to protect the security or integrity of our Service and our business;  (viii) to administer our provision of, and your payment for, products or services you request from us; (ix) to alert you to new features, special events, and service offerings; and (x) to enforce the Terms of Use.

3. Information Sharing with Third Parties

LawyerLinx may disclose your personal and other information as follows:

  • we share client job proposals with lawyers;
  • when a client accepts a lawyer’s job proposal, we share the client’s and lawyer’s contact information with the other party;
  • we may use third-party service providers to help us provide, analyze and improve the Service (including, but not limited to, development, data storage, maintenance, marketing, analytics and payment processing);
  • if we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, but we will notify you via email and/or a prominent notice on our website of any change in control or use of your personal information, or if either become subject to a different privacy policy;
  • to confirm or update information provided by you;
  • we may share aggregated demographic or otherwise non-personal information with our partners and advertisers, such as usage statistics of the Service; and
  • to inform you of events, information about our services, and other important information.

4. Sharing and Use of De-identified Information

Information that is de-identified (stripped of any information that could be used to identify you) may be used by LawyerLinx for any reason and shared freely with third parties.

5. How We Protect Information

LawyerLinx attempts to protect against the loss, misuse and alteration of your personal information. Our servers are protected by reasonable physical and electronic security measures. For example, our Service is protected by SSL encryption software. However, no method of electronic transmission is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

6. Storage of Personal Information

Your personal information may be stored by us or our service providers inside Canada or within the United States. If your personal information is used or stored in the United States, it will be subject to the laws of the United States.

7. Changing your Information

You may review or change personal information which you provided by updating your profile settings in your account. If you want any information specifically removed from our Service, please contact us using the email address below and we will advise whether we are able to fulfill your request.

8. Links

The Service may contain links to third-party websites. LawyerLinx is not responsible for the privacy practices or the content of such websites.

9. Minors

The Service is not directed at individuals under the age of 18 years and we do not knowingly solicit or collect personal information from these individuals. If you become aware that a minor has provided us with personal information, please contact us at the email address below and we will take steps to delete such information.

10. Contact

If you have any questions, concerns, or suggestions regarding this Privacy Policy or your personal information, you may contact us at

Previous Privacy Policy - June 15, 2014 to June 16, 2019